
07/05/2008
Logins Restored
17:50 - Logins have now been restored. If you still receive an Invalid Password error message you may need to wait a while longer for the cache to clear or alternative go through the password reset facility, answering your security question. Apologies for the inconvenience caused.
07/05/2008
Logins Offline
Logins are currently offline for both webmail and client access. We are currently working on solving the problem, if you get an 'Invalid Username and/or password' error message please try again in 20-30 minutes time.
21/04/2008
Trash Folder: Automatic Purging
As you may know, emails stored in the Trash folder do not count towards your quota limit. In a few weeks (exact date to be announced later) we will begin automatically purging Trash folders of old email. This is advance notice so that if you are currently using the Trash folder to store email you'll need to move it elsewhere in order to keep it.
15/04/2008
Secure mail client login fixed
Problems with switching over to new SSL certificates have been resolved for users logging in through email clients. Email clients should no longer get "certificate has expired" errors.
07/04/2008
Webmail: New Feature Unread Email View
You can now click on the number of unread emails in webmail to take you to a page that shows you just the unread emails in the folder. The name of the folder continues to work as before and show all emails in that folder.
07/04/2008
Webmail: Resuming HTML Drafts Fixed
HTML drafts saved and subsequently re-edited now correctly resume in the HTML compose window instead of as plain text.
In a related fix, HTML is no longer stripped from an email when re-editing a draft.
27/03/2008
Webmail: HTML Formatting Fixed
HTML emails displayed within webmail should now display correctly after a small webmail upgrade this morning. Commonly content was being forced over to the right hand side of the page but will now display as intended.
19/03/2008
Inbound Email Delay
Update: 20th March
The backlog was cleared yesterday evening at approximately 11pm GMT. All email has now been delivered.
Original News Post
There is currently a delay on inbound email of approximately 1 hour caused by our servers receiving the usual daily total of emails in the space of only 15 minutes. The hold up is caused by the spam firewall processing this much higher than normal amount of email. We apologise for the delay.
28/01/2008
Client Access Restored
10:20am - You will now be able to access your email via your email client.
28/01/2008
Client Access
Client access (eg Thunderbird, Outlook, Mobile Phones) is currently offline whilst one of our servers is being worked on for maintenance. Webmail access is unaffected so you can still check your email as normal by using the login form here on the website.
Contents
We understand the importance of our members' privacy and wish our users' experience to be as comfortable and enjoyable as possible. We will act responsibly in the handling of your personal data and take steps to ensure its security. The purpose of this policy is to ensure our members are always aware of the type of information we collect, how we use it, and under what circumstances, if any, we would disclose it. This policy applies to all services provided by the Aluminati Network Group Ltd. This Policy should be read together with our Terms and Conditions and inherits any definitions defined therein. The Aluminati Network Group Ltd has submitted a voluntary notification to the Information Commissioner. Our membership number is Z8393842. All personal data is handled in accordance with the latest Data Protection act 1998. The information we collect is that provided by you directly via our registration form and profile interface. We also collect non-personal information for statistical analysis on the use of our websites. We also have your registered email address on record. Any correspondence between you and us is archived for future reference. While we keep records of any financial transactions for accounting purposes, debit / credit card details are NOT recorded, nor ever seen, by us in the case of an online payment being made. All such information is via by our 3rd party online transaction handler and we refer you to their own privacy policies. Generally the information we have is used for the normal operation and maintenance of our services. Information is used for internal purposes only such as billing and security verification of individuals. Contact details are used for internal announcements and to inform members of important information regarding the use of our web services. Any directory system will operate on a strictly opt-in basis and will be accessible only to other members. Use of Cookies - these are small files that reside on your system and are read by our website and webmail interface so as to enhance your experience. No personal information is stored and you may delete these cookies at any time. We will never give nor sell your information to 3rd parties except in the following cases:
Specifically, and without loss of generality of the above statement, you can be sure we will never give your email address to any 3rd party for the purposes of advertising or promotions. Your information is stored in a password protected database which is never accessible by the public nor any non-authorised employee of the Company. Authentication information, such as passwords, is encrypted. We will always try to maintain our records as up-to-date and accurate and we welcome you to help us in this effort by updating your own information whenever it changes. Methods of access and modification are:
We will refuse access for the following reasons:
If, for any reason, you feel the need to complain or comment about our privacy practices or policies we encourage you to contact us using the details provided below so that we may resolve the situation. Our web site links to and is linked from other web sites on the internet. Unless they are members of the Aluminati Network Group we accept no responsibility for their actions and we advise you to read their own privacy policies. In the event we direct you to a secure server, for example in the case of making an online payment, it is your responsibility to check that the web site is authentic by verifying the URL as correct. You should also check to ensure the web site is secured by looking for the 'padlock' symbol or an URL beginning with "https://". In the event of any uncertainty please contact us before proceeding. We do not accept any responsibility for any breach of privacy resulting from a member's compromised computer system or security information where the breach did not occur as a result of an action or inaction by the Aluminati Network Group. This includes, but is not limited to, the case of a password being stolen and used to access the member's profile or email account for purposes including sabotage and data theft. Any changes to this privacy policy will be announced in the News section of the relevant websites where a link to the updated policy will be posted. Privacy is a very important issue and it is vital that we provide a policy that is reasonable, fair and responsible. If you have any comments regarding this policy then please do not hesitate to contact us using the details below.
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