07/05/2008
Logins Restored
17:50 - Logins have now been restored. If you still receive an Invalid Password error message you may need to wait a while longer for the cache to clear or alternative go through the password reset facility, answering your security question. Apologies for the inconvenience caused.
07/05/2008
Logins Offline
Logins are currently offline for both webmail and client access. We are currently working on solving the problem, if you get an 'Invalid Username and/or password' error message please try again in 20-30 minutes time.
21/04/2008
Trash Folder: Automatic Purging
As you may know, emails stored in the Trash folder do not count towards your quota limit. In a few weeks (exact date to be announced later) we will begin automatically purging Trash folders of old email. This is advance notice so that if you are currently using the Trash folder to store email you'll need to move it elsewhere in order to keep it.
15/04/2008
Secure mail client login fixed
Problems with switching over to new SSL certificates have been resolved for users logging in through email clients. Email clients should no longer get "certificate has expired" errors.
07/04/2008
Webmail: New Feature Unread Email View
You can now click on the number of unread emails in webmail to take you to a page that shows you just the unread emails in the folder. The name of the folder continues to work as before and show all emails in that folder.
07/04/2008
Webmail: Resuming HTML Drafts Fixed
HTML drafts saved and subsequently re-edited now correctly resume in the HTML compose window instead of as plain text.
In a related fix, HTML is no longer stripped from an email when re-editing a draft.
27/03/2008
Webmail: HTML Formatting Fixed
HTML emails displayed within webmail should now display correctly after a small webmail upgrade this morning. Commonly content was being forced over to the right hand side of the page but will now display as intended.
19/03/2008
Inbound Email Delay
Update: 20th March
The backlog was cleared yesterday evening at approximately 11pm GMT. All email has now been delivered.
Original News Post
There is currently a delay on inbound email of approximately 1 hour caused by our servers receiving the usual daily total of emails in the space of only 15 minutes. The hold up is caused by the spam firewall processing this much higher than normal amount of email. We apologise for the delay.
28/01/2008
Client Access Restored
10:20am - You will now be able to access your email via your email client.
28/01/2008
Client Access
Client access (eg Thunderbird, Outlook, Mobile Phones) is currently offline whilst one of our servers is being worked on for maintenance. Webmail access is unaffected so you can still check your email as normal by using the login form here on the website.
The CantabGOLD Service : Explained
When you leave the University of Cambridge you may apply for a permanent Alumni email address from the University Alumni office. Your address will look like:
d.r.harvey.99@cantab.net
You may also get an alias to this account which can be anything you want:
alias@cantab.net
These email addresses, whilst free, only allow you to forward incoming email on to another account. This requires the possession of a separate full email account.
When an email is sent to your cantab.net account it will be redirected to, say, fluffy@hotmail.com. Unfortunately when you then reply to this email, the recipient will get a reply from "fluffy@hotmail.com". This not only results in confusion but is especially unimpressive when dealing with potential employers.
The Independent Thursday 29 January 2004:
"A recent survey of HR managers by Yahoo! found that 51 per cent would be put off by a candidate who had a "wacky" e-mail address. Although a university e-mail account is perfectly acceptable, it may cause you problems on graduation, when the address expires."
CantabGOLD has been set up as an independent extended service for cantab.net address holders. We enable users to own and operate an account which may not only receive cantab.net mail but also SEND such.
The service, however, does not rely solely on this functionality to differentiate itself from the rest of the email services on the Web. The account we offer is of a quality far higher than any free service can offer - especially in terms of speed, reliability and spam.
What truly sets us aside, however, is our expceptional customer service evidenced by the feedback we regularly receive.
The subscription amount of just £4.99 per YEAR is also perhaps the smallest of any paid service.
You will make this amount back rapidly in terms of both stress and time saved.
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| ROCK SOLID PRIVACY PROMISE - We NEVER disclose your account details to 3rd parties without your express authorisation. Just see how this cuts down on the amount of junk mail you get! | ||